Sign-in help
Email codes and sessions
Connection help
Trusted devices and remote access
Membership help
Purchase, restore, or cancel
Delete an account
Permanent deletion steps

Sign-in

Confirm that the email address is correct, check spam or filtered folders, and request a new code only after the resend timer ends. Never send a one-time code, password, session token, or private key to support.

Trusted devices and remote access

Keep Token Burn open on the host device, confirm that both devices have network access, and verify that the device still appears as trusted in My Account. Revoke any device you do not recognize.

Memberships

For an App Store purchase, use Restore Purchase in Token Burn when the entitlement does not appear. You can view or cancel an Apple subscription in your Apple Account subscription settings. Include only the provider transaction reference requested by support—never send payment-card details.

Contact

Email support@token-burn.com. Privacy requests may be sent to privacy@token-burn.com.